Cancellation conditions
Cancellations and changes are free of charge up to two weeks before arrival, after which you pay 100% of the fare. In the event of an accident or illness, you can claim on your cancellation insurance (via your credit card).
If you do not have cancellation insurance and you have booked via our website, please let us know as soon as possible that you cannot come, if we can still rent your reserved room (for the same period or part of it) then we can refund the amount we received. We cannot do this if you have booked with Booking.com.